Thank you for choosing Palm Desert Suites. We are dedicated to providing a comfortable and enjoyable boutique stay. If you have any additional questions, our team is always happy to assist (442-347-9992).
What time is check-in and check-out?
• Check-in: 3:00 PM or Later (Digital room key code will be sent via text)
• Check-out: 11:00 AM
Can I request an early check-in?
Early check-in is based on availability and cannot be guaranteed. Please call the property on the day of arrival. Additional fees may apply.
Can I request a late check-out?
Late check-out may be available with approval from the front office on the morning of departure. Fees may apply.
What forms of payment are accepted?
We accept major debit and credit cards, as well as electronic cash payment options such as Chime, Zelle, and Venmo.
Cash payments are not accepted in physical form.
Palm Desert Suites is a 100% non-smoking property.
Smoking, including cigarettes, cigars, vaping, e-cigarettes, and cannabis products, is strictly prohibited anywhere on-site.
A $300 cleaning fee will be charged if smoking occurs in rooms or public spaces.
Parking is complimentary for all registered guests.
Spaces are first-come, first-served and are not assigned.
We do not currently offer EV charging stations.
Reservations may be cancelled up to 72 hours prior to arrival for a full refund, unless booked under a non-refundable rate.
Holiday periods and special event weeks may have separate cancellation policies.
We are pleased to welcome dogs at Palm Desert Suites.
To ensure a pleasant stay for everyone:
• Dogs only — no other pets permitted
• Dogs must remain leashed while on property
• Guests must clean up after their pets
Pet fees or additional cleaning fees may apply for damages or excessive shedding.
To maintain a peaceful boutique experience:
• Quiet hours: 10 PM – 8 AM
• Excessive noise, amplified music, profanity, or disruptive behavior is not permitted at any time
• Guests who do not comply may be asked to leave without refund
We appreciate your courtesy toward fellow guests.
Access to the pool and hot tub is restricted to registered guests.
Hours may vary by season.
Access codes are provided at check-in.
Glass containers are not permitted in the pool area for safety.
Palm Desert Suites is not responsible for lost, damaged, or stolen items.
If you encounter any concerns, notify the on-site team immediately.
For your safety, security cameras are monitored throughout the property.
